2019 RANGE ROVER DISCOVERY SOFTWARE

Picked my Disco up last was flat bedded back to the dealership within hours! It is in the dealership right now.it is the SIXTH time, and they usually have my car for 7-10 days every time. I simply plead with anyone considering a Land Rover, that they hear my warning. From top to bottom Land Rover is a disgusting corporation, with terrible vehicles, and even worse customer service.

I am now paying $5000 to get out of this nightmare. This seems insane to me so I contacted the corporate office and they told us 'that's their policy'. They then said we would have to pay nearly $5,000 to get out of the deal. Upon hearing this news, we simply asked to get out of the deal. They finally got back to us and informed us that we could accept a lesser vehicle then we had purchased. All while we continued to make monthly payments on a $92,000 car. They told us it was a factory defect, and then over the next 3 months we were given a old, used, late model Land Rover while they came up with some 'options' for us. Over the next 90 days it was sent back for repair 5 more times. Within 30 days it was in the shop for repair. We bought a brand new 2018 car from Land Rover. The moral of the story for you is simple, don't buy a Land Rover product, this is our recommendation after driving them on/off for 20-years.

Moral of our story will be to drive these for another 3 years, and trade them in for Ford, Toyota (Lexus) or Jeep. The Dealership has been super responsive and helpful while the work on a DFT (Dealer Facilitated Trade) for the Discovery (but no promises). But, once again I am sitting on two vehicles that have lost a significant amount of their value and I'm back and forth to the service facility. We have serious mixed emotions, the Land Rover products are awesome in the snow, off-road and as daily haulers.

2019 RANGE ROVER DISCOVERY SOFTWARE

The Range Rover Sport is having the brake issues and software issues and has enjoyed about 8 days in the shop. So, after racking up 7,000 miles and 5 months, the Discovery has been in the shop 18 days, major brake issues (sticking), software issues, and AEB issues. After, NEVER having any issues with Toyota or Lexus for 4-years, we made the decision to go back to Land Rover and give the company the benefit of the doubt and purchased a 2018 Discovery (new from dealer) and 2018 Range Rover Sport (new from dealer) and both in cash. We've owned Land Rover products for nearly 20 years, and 5 years ago we left for Toyota (we purchased a 4runner and a Lexus SUV) because the frustrations of owning a Land Rover were interrupting our life (the service manager and Land Rover and I used to joke, that I should park the cars at the dealership, because they spent more time in the shop than in my garage).

2019 range rover discovery